Published February 10, 2023

Privacy Policy

This Privacy Policy is meant to help you understand what information we collect, why we collect it and how you can manage, access and delete your information.

If you have any questions or concerns, please contact us.

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1. Introduction

Kulondeke (Pty) Limited respects your privacy and takes all reasonable steps to protect your personal information. We are committed to protecting your privacy and ensuring your personal information is collected and used properly, lawfully, and transparently, per the Protection of Personal Information Act, Act 4 of 2013 (“POPIA”). The POPIA Protection of Personal Information Act, Act 4 of 2013 (POPI) is available here: https://www.gov.za/documents/protection-personal-information-act/

All the personal information collected on our site will be kept strictly confidential and will not be disclosed, sold, rented, reused, or loaned. Any information you provide will be kept with the utmost care and will only be used to provide you with the best possible service. If you have questions, please contact us.

Table Of Contents
  1. 1. Introduction
  2. 2. Who we are
  3. 3. What personal data we collect and why
  4. 4. Embedded content from other websites
  5. 5. Who do we share your data with
  6. 6. How long we retain your data
  7. 7. What rights do you have over your data
  8. 8. Where your data is sent
  9. 9. Access to information
  10. 10. Changes and updates to the Privacy Policy
  11. 11. Contact information

2. Who we are

Our website address is https://kulondeke.co.za and company name is Kulondeke (Pty) Limited. We are located at 46 Plantation Road, Eastleigh, Edenvale, Gauteng South Africa. You can reach us at (+27) 063 399 8264.

3. What personal data we collect and why

3.1 Contact forms

When visitors submit a contact form, we capture their name, telephone number, and email address. This information is kept for a period of six months for customer service purposes. We do not use the information submitted through contact forms for marketing purposes.

3.2 Analytics

Site Kit is the official WordPress plugin from Google for insights about how people find and use our site. Anonymous usage data is collected by Site Kit and shared with Google. All collected data is treated in accordance with the Google Privacy Policy.

4. Embedded content from other websites

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

5. Who do we share your data with

If you request a password reset, your IP address will be included in the reset email.

6. How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

7. What rights do you have over your data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

8. Where your data is sent

Visitor comments may be checked through an automated spam detection service.

9. Access to information

You have the right to request a copy of the personal information we have about you. To do this send your specific request to The Office Manager at office@kulondeke.co.za. We will take all reasonable steps to confirm your identity before providing details of your personal information.

10. Changes and updates to the Privacy Policy

We reserve the right to change this privacy policy at any time, so please regularly inform yourself of the contents. Changes and clarifications will take effect immediately once published on this website. You will be notified here if we change this policy.

If we provide addresses and contact information of companies and organisations in this policy, we ask you to note that addresses may change over time and to verify the information before contacting us.

11. Contact information

If you want more information, or would like to register a complaint, please contact us.

Kulondeke (Pty) Limited
46 Plantation Road
Eastleigh
Edenvale
Gauteng, South Africa
Tel: (+27) 063 399 8264
office@kulondeke.co.za